Privacy Policy

Introduction

Tesla CAD Solutions (“we,” “us,” or “our”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988. This policy outlines how we collect, use, and safeguard your personal information when you visit our website www.teslacad.com.au.

Information We Collect

1. Personal Information
   • Contact details (e.g., name, email, phone number) provided via forms.
   • Professional information (e.g., company name, job title).
   • Technical data (e.g., IP address, browser type, device identifiers).
2. Non-Personal Information
   • Website usage data (e.g., pages visited, session duration, click patterns) collected via cookies and tracking tools.

How We Collect Information

• Directly from You: Through contact forms, quote requests, or newsletter sign-ups.
• Automatically: Via cookies and third-party tools:
• Microsoft Clarity: Captures behavioral metrics (e.g., heatmaps, session replays) to analyze user interactions. Data includes anonymized IP addresses, device/browser details, and interaction patterns.
• Google Analytics: Tracks website traffic, page views, and user behavior. Data includes anonymized IP addresses, referral sources, and session timestamps.

Use of Your Information

We use your data to:

• Provide and improve our CAD/BIM services.
• Respond to inquiries and deliver requested resources.
• Analyze website performance and optimize user experience.
• Comply with legal obligations and prevent fraud.

Disclosure of Information

We may share your information with:

• Service Providers: Microsoft and Google, who process data on our behalf for analytics purposes.
• Overseas Recipients: Data may be transferred to servers in the United States (Microsoft Clarity and Google Analytics).

Cookies and Tracking Technologies

We use cookies to:

• Enable website functionality.
• Analyze traffic patterns via Microsoft Clarity and Google Analytics.
• You can manage cookies through browser settings (e.g., Chrome’s Incognito mode, Edge’s InPrivate browsing).

Your Rights

• Access/Correction: Request access to or correction of your personal data by contacting us.
• Opt-Out:
  • Disable cookies via browser settings.
  • Use Google’s Opt-Out Browser Add-on for Google Analytics.
  • Review Microsoft’s Privacy Statement for Clarity opt-out options.
  • Complaints: Contact us to resolve concerns or lodge a complaint with the OAIC.

Data Security

We implement technical and organizational measures to protect your data, including encryption and secure access controls.

Contact Us

For questions or requests:

• info@teslacad.com.au

• 17 Tinks Road Narre Warren 3805 Victoria, Australia

Policy Updates

Changes will be posted on this page. Continued use of our site constitutes acceptance of updates.

Third-Party Privacy Policies:

• Microsoft Clarity
• Google Analytics

This policy complies with the Australian Privacy Principles and the Privacy Act 1988.